onlinesabong Privacy Policy —
How We Handle Your Personal Data

1 Scope of This Policy

This Privacy Policy applies to all users of the onlinesabong platform, including visitors to the website and registered account holders. It covers data collected through the website interface and any related platform features including live sabong, sports betting, live casino, slots, fish games, and eBingo.

This policy does not cover third-party services that may be linked to or integrated with the platform where those services operate under their own privacy policies. onlinesabong is not responsible for the privacy practices of external parties.

2 Data We Collect

When you register and use onlinesabong, we collect the following categories of personal information:

3 Why We Collect Your Data

onlinesabong collects and uses personal data for the following purposes:

• Account creation and management — to register your account, keep it active, and allow you to log in securely using OTP verification.
• Identity verification (KYC) — to confirm that you are the person you claim to be, that you meet the minimum age requirement (21+), and to comply with applicable legal requirements.
• Processing transactions — to handle deposits, credit winnings to your PHP wallet, and process withdrawal requests to your registered Philippine bank account or e-wallet.
• Security and fraud prevention — to detect unusual account activity, prevent unauthorised access, and protect both the platform and its users.
• Platform improvement — to understand how the platform is being used and identify areas for improvement, using aggregated and anonymised usage data.
• Customer support — to assist you with account or transaction issues, including retrieving records relevant to your query.
• Legal compliance — to meet any legal or regulatory obligations that apply to the operation of the platform.

4 How Your Data Is Shared

onlinesabong does not sell or rent your personal data. Sharing is limited to situations where it is necessary for the platform to operate:

• Payment processors — when you deposit or withdraw funds, relevant transaction data is shared with the participating Philippine bank or e-wallet provider to complete the transfer. These providers are not authorised to use your data for any other purpose.
• Identity verification services — your government-issued ID and identity data may be processed by a third-party KYC verification service to confirm your identity. This is a one-time process.
• Legal and regulatory authorities — if required by applicable Philippine law, a court order, or a valid request from law enforcement, onlinesabong may disclose data to the relevant authority.
• Platform infrastructure providers — technical service providers that host or operate parts of the platform may process data as part of providing their services, subject to data processing agreements.

5 How We Protect Your Data

onlinesabong applies security measures designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction:

• SSL encryption — all data transmitted between your browser or device and the platform is encrypted in transit using SSL/TLS.
• OTP verification — sensitive account actions, including withdrawals, require one-time password confirmation sent to your registered mobile number.
• Access controls — internal access to personal data is limited to staff with a legitimate need and is subject to access logging.
• Secure storage — data is stored on secured servers with protections against common attack vectors.

While onlinesabong takes reasonable precautions, no online system can guarantee absolute security. You are also responsible for keeping your account credentials confidential and for using a secure device and network when accessing the platform.

6 How Long We Keep Your Data

onlinesabong retains personal data for as long as your account is active and for a reasonable period after account closure, as required to fulfil legal obligations, resolve disputes, and maintain records of transactions.

Identity and transaction records may be retained for a longer period where required by applicable Philippine law or regulations. Once data is no longer needed, it is securely deleted or anonymised.

Usage and technical data collected via cookies and analytics tools is typically retained for shorter periods in line with its operational purpose.

7 Cookies and Tracking Technologies

onlinesabong uses cookies — small data files stored on your device — and similar tracking technologies to support platform functionality and understand usage patterns.

• Session cookies — keep you logged in during a browsing session. These are deleted when you close your browser.
• Preference cookies — remember settings you have configured, such as display preferences.
• Analytics cookies — help us understand how pages are used in aggregate, so we can improve the platform. This data is anonymised where possible.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform, including keeping you logged in between page loads.

8 Your Privacy Rights

As a user of onlinesabong, you have the following rights over your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any information we hold is inaccurate or outdated, you can ask us to correct it.
• Right to deletion — you can request that we delete your personal data, subject to our legal obligations to retain certain records.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object — you can object to processing carried out for purposes other than contractual necessity or legal compliance.

To exercise any of these rights, contact onlinesabong support using the details in the Contact section below. We will respond within a reasonable timeframe. Some requests may require identity verification before we can act on them.

9 Minors

onlinesabong is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under this age. If we become aware that an account was registered by a person under 21, that account will be closed and any associated data reviewed in line with this policy and applicable law.

If you believe a minor has registered on the platform, please contact support immediately.

10 Updates to This Privacy Policy

onlinesabong may update this Privacy Policy from time to time to reflect changes in how the platform operates, applicable law, or data handling practices. When this happens, the revised policy will be published on this page with an updated effective date.

Your continued use of the platform after any update constitutes acceptance of the revised Privacy Policy. Where changes are material, we will make reasonable efforts to notify you through the platform or your registered contact details.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach the onlinesabong support team:

You can also find answers to common questions on the FAQ page, or review your account details after logging in.